Welcome to VF Outlet's VIP Rewards Site!   Please log in to enable navigation.

VF Outlet VIP Rewards Program Terms and Conditions

By registering to become a member (a "Member" or "you" or “your”) of the VF Outlet VIP rewards program ("VIP" or the "Program") and by participating in the Program, you (i) represent that you are 18 years of age or older (or age of majority in state of residence, whichever is older) and (ii) agree to the following Program Terms and Conditions (these "Terms") as well as all decisions of the Program sponsor VF Outlet, Inc., Reading, PA 19610 (“VF Outlet”) as to Program membership and participation.

1. VIP Overview
When you join VIP, it allows you to earn points on your purchases made in the United States at all VF Outlet stores.

2. Membership
A. Eligibility: You must be at least 18 years of age (or age of majority in state of residence, whichever is older) to become a member. Member must be a legal resident of the United States. No purchase necessary to join. (Membership by groups, businesses or associations is not allowed.)

B. How to Join: At any VF Outlet store in the United States by providing your name, phone number, mail address and/or email address to sign up to be a Member. Once you provide this information you will be considered a Member and will start earning points on all qualifying purchases at VF Outlet stores in the United States. You will also be signing up to receive general marketing as well as Program emails.

C. Accessing VIP information: You can be a Member without registering your VIP account at www.vfoutletvip.com and still earn points and receive rewards. However, in order to be able to access how many points or rewards you have earned and in order to receive a birthday offer, you will need to register your account at www.vfoutletvip.com and provide your birthdate. When setting up the account at www.vfoutletvip.com , you are responsible for creating a complex password to protect your account. Also, do not share your password with others.

D. Updating information: You are responsible for providing the email address and mailing address to receive VIP rewards and to ensure proper accounting of points and receipt of rewards. As a result, each Member is responsible for maintaining accurate and updated personal information, including your email address. You may update your personal information online at www.vfoutletvip.com or by calling: 866-950-9473 Monday through Friday between 8:00 am EST and 9:00 pm EST, Saturday between 9:00 am EST and 6:00 pm EST, and Sunday between 9:00 am EST and 1:00 pm EST. VF OUTLET DISCLAIMS ANY AND ALL LIABILITY FOR FAILURE TO RECEIVE VIP POINTS OR REWARDS DUE TO AN INDIVIDUAL’S ACCOUNT HAVE OUTDATED, INCOMPLETE OR INACCURATE INFORMATION.

3. Earning VIP Points
A. VIP points can be earned throughout the calendar year. Any account with no qualifying purchases for a period of six consecutive months or longer may be deemed inactive and the account and all points therein may be deleted in VF Outlet’s sole discretion, without further notice.

B. When you shop at United States VF Outlet stores, you will automatically receive ten (10) VIP points for every $1 (USD) spent on any eligible product that is purchased (a "Qualifying Purchase," as further described below). The VIP points will be added to your VIP account when you provide at the time of purchase your VIP# and/or the phone number used to become a Member. Allow seventy-two (72) hours after time of purchase for VIP points to be reflected in your VIP account. If you did not provide your VIP# or phone number at the time of purchase, you may call Customer Service at 866-950-9473 within 30 days of your purchase and upon verification by Customer Service of your purchase or activity and that you did not previously receive VIP points for the purchase or activity, the VIP points will be added to your VIP account. Allow seventy-two (72) hours after conclusion of Customer Service phone call for VIP points to be reflected in your VIP account

C. Qualifying purchases are regular and sale priced merchandise in VF Outlet stores. (If qualifying purchase was a gift for someone else, the purchaser shall receive the VIP points.) No VIP points are earned when purchasing Gift Cards from VF Outlet. In addition, no VIP points are earned for federal, state, and local taxes, discounts, coupons, reward redemptions, or for shipping and handling costs.

D. The VIP points you have earned through a purchase by providing your VIP# and/or phone number at the time of purchase, will be subtracted from your overall VIP points total if the item is returned (whether purchase was made for yourself or as a gift for someone else). VIP points have no cash value. You cannot give or transfer your VIP points to anyone else.

E. VF Outlet reserves the right offer bonus VIP Rewards and other promotional offers available to select Members based on purchase activity, geographic location, Program participation, and/or information supplied by the Member. VF Outlet also reserves the right to add, withdraw, amend, or otherwise change bonus opportunities at any time at its sole discretion, with or without notice to Members.

4. VIP Rewards and Member Benefits
A. Once a Member accumulates one thousand, two hundred and fifty (1,250) points, the Member receive an email notifying the Member that they have accumulated 1,250 points and will be receiving a reward. The points will be automatically deducted from the Member’s account balance and the Member will be issued a ten dollar ($10) coupon to VF Outlet stores (a “Reward”). Each Member may only receive one (1) Reward per month, regardless of the number of VIP points accumulated. Any points over the 1,250 points deducted will remain in the Member’s account .Rewards can be redeemed only at participating VF Outlet Stores and must be used by their expiration date (as well as in compliance with all other terms and conditions indicated thereon). Rewards are void if sold or exchanged for cash or other consideration or if received in violation of these Terms. From time to time, rewards and point values will be updated in the Program. Please check the Program website for the most up-to-date account balance.

B. VIP rewards are automatically sent to the mailing address associated with your VIP account. If there is no mailing address on your VIP account, an email notification of your reward will be sent to the email address associated with your VIP account, and you will need to log in to your account online at www.vfoutletvip.com to view & print your reward. Rewards are promotional items for Members of the VIP Program and are not Gift Cards of VF Outlet.

C. Each Reward will contain a code and the Member’s name that may be used at any participating VF Outlet store, by providing the associate the code and a form of government issued photo identification during checkout. Rewards are valid for one-time use only. Prior to a Reward expiring, if the entire value of the Reward is not used when making a purchase, the remaining value will be forfeited and will not be available for future purchases. Rewards may be redeemed at the same time as using VF Outlet coupons, certificates, discounts, or offers toward the purchase of products. Rewards are not redeemable for cash and no change/currency will be given for reward redemption.

D. You are solely responsible for protecting your Reward from unauthorized use. You are therefore advised to treat any Reward in the same manner you would treat cash. If the code for the Reward that is sent to you is used in a manner that was not authorized by you (even if the Reward is lost or stolen), VF Outlet will not replace the Reward. However, if you delete or lose the email in which you received your reward, contact Customer Service at 866-950-9473 and upon verification by Customer Service of your membership, an email with the same code will be resent to you.

E. VF Outlet, in its sole discretion, may elect to change the VIP rewards and/or the value of the points at any time, upon thirty (30) days’ notice. Such changes will only operate prospectively and, as such, will not affect qualifying purchases already made, VIP points already earned, or Rewards already received.


5. Privacy & Email
A. VF Outlet recognizes that you care how information about you is used and shared and respects your privacy. As an extra service to our valued customers, we will send you offers and information that is customized based on your purchases (“VFO Promotional emails”). Please refer to our Privacy Policy at vfoutlet.com/privacy-policy to learn more about how we may use your information and the choices you have regarding your information.

B. By registering for the Program, you agree to receive VFO Promotional emails and updates from the VIP Program and from VF Outlet. As a benefit of enrollment in or registration for the Program, Members will be sent by email information about VIP points and rewards, Program updates, and other related materials at the discretion of VF Outlet (“VFO VIP Program Informational emails”). Members can cancel their membership in the Program as described below in the General Terms. Members may unsubscribe from VF Outlet Promotional emails at any time via the unsubscribe link in those emails; and, unsubscribing will not affect one’s membership in the Program or his/her ability to participate in the Program.

6. General Terms of the VIP Program
A. Membership in the VIP Program and its benefits are offered at the discretion of VF Outlet, which reserves the right to terminate, change, limit, modify, or cancel any Program rules, regulations, benefits, or conditions of participation at any time, upon thirty (30) days’ notice. Members will be given an opportunity to redeem remaining points, upon notice that with be posted on vfoutlet.com.

B. If VF Outlet changes or modifies these Terms, it will provide notice of any changes through these Terms, along with an email notification to all Members. Such changes may be occasioned by a natural disaster, riot, strike, unauthorized human intervention or other act of force majeure. Electing to remain a Member in the VIP Program after a change in the Terms constitutes your acceptance of the revised Terms. The revisions to the Program that VF Outlet may make include, but are not limited to, any of the following changes: (i) increase or decrease the number of VIP points earned on a qualifying purchase; (ii) increase or decrease the number of VIP points required to earn a reward (iii) the period of time Member has to redeem a reward (iv) change the method of becoming a Member; (v) institute or add blackout dates for earning VIP points or redeeming a reward.

C. These Terms are void where and to the extent prohibited by law. The failure of VF Outlet to enforce any provision of these Terms on a given occasion shall not represent the waiver of such provision.

D. In the event of a dispute over ownership of a VIP account, the registration will be declared to have been made by the authorized account holder of the email address submitted at the time of registration. For purposes of these Terms, the "authorized account holder" is the natural person who is assigned to the submitted email address by an internet provider, online service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning email addresses for the domain associated with the submitted email address.

E. Abuse of the Program, including failure to abide by these Terms, signing up for multiple VIP accounts, the sale or barter (or the attempted sale or barter) of Rewards, VIP points, or promotional offers, and any misrepresentation of fact relating thereto or other improper conduct as determined by VF Outlet in its sole judgment may result in immediate cancellation of a Member's account and future disqualification from Program participation, forfeiture of all VIP points accrued, removal from VF Outlet email recipient list and direct mail communication, and cancellation of previously issued but unused Rewards. At our discretion we may prosecute abuse of the Program to the fullest extent of the law

F. You may cancel your VIP membership at any time by calling Customer Service at 866-950-9473. If you cancel your VIP membership, your accrued VIP points will be forfeited.

G. VIP points are not transferable and may not be combined among Members or conveyed by any means to anyone, including through a Member's estate, and may not pass to a Member's successors and assigns. Accrued VIP points do not constitute property of the Member. Accrued VIP points are not transferable by the Member upon death, as part of a domestic relations matter, or otherwise.

H. By agreeing to participate in the VIP Program, you release VF Outlet, Inc., its parent and subsidiaries and affiliate entities, and their respective, directors, officers, employees and agents (the "Released Parties") from all liability with respect to the misdirection or misuse of any VIP points or Rewards, or the use of any Reward by an individual other than VIP Member who earned the reward. You further agree through your agreement to participate in the Program to release the Released Parties from and against any and all claims, damages, losses, liabilities, and other expenses (including, without limitation, attorney's fees) relating to your participation in the VIP Program, use of Rewards, or agreement to these Terms, as well as for any technological, electronic, programming or other error/malfunction/failure with regard to the Program.

I. The VIP program and these Terms will be governed by and construed under the substantive laws of the State of Pennsylvania, without reference to conflict-of-laws considerations. Any claims must be raised and resolved in the federal or state courts located in Reading, Pennsylvania; and, by becoming a Member of the Program, you agree to the personal jurisdiction of such courts and waive any right of change of venue, forum non conveniens or the like. To the fullest extent permitted by law, you agree to bring any such claim individually (and not as part of a class)_ as well as waiving any right to any damages, remedy or relief of any kind other than your actual out-of-pocket costs in participating in the Program (the preceding expressly includes but to is not limited to attorneys’ fees). Should this or any other section of these Terms be deemed by a court of competent jurisdiction to be invalid or unenforceable, such provision shall be stricken and replaced with a substitute provision which is valid and enforceable and most closely approximates the original intent of VF Outlet. The invalidity/unenforceability of one provision shall not affect any other provision of these Terms.

J. The VF Outlet logo, VIP Rewards Program logo, and other logos and taglines are the intellectual property of VF Outlet.